Unified Communication Solution
EPABX
Unified Communication Solution
Today’s dynamic enterprise environment requires smarter communication solutions for diversified roles of employees.
Increasing competition, flexible workplaces, and timings give rise to the need for more collaborative communication solutions for the in-office and mobile workforce.
With Collaboration and Mobility as the key aspects of business communications, the term ’Unified Communication’ has evolved.
Why An Unified Communication Solution ?
- Unification of various communication facilitates enhanced work productivity
- Scale your communication infrastructure as your business grows
- Protect your investments by leveraging existing equipment
Features
· Single Platform Connectivity: Integrate Analog, Digital, VoIP telephony, and Mobile networks (GSM, 3G, and 4G) through a single, scalable platform
· Unified Messaging: Combine voicemail, email, and SMS into one inbox using standard SMTP protocols
· Intelligent Call Routing: Advanced call features like multi-level IVR, time-based routing, DID mapping, and ACD queues ensure smarter call handling by efficiently routing calls and reducing wait
· Integration with Third-Party Devices: Seamless integration with third-party PBXs, servers, and hardware systems is possible to utilize existing infrastructure
· Secure Communication: Secure telecommunication with SRTP and TLS protocols for encrypted calls to safeguard sensitive communications
